Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

If you have a case study you'd like to share here, please get in touch. Please use our case study template when submitting a case study.

COVID-19 case studies

Councils are doing remarkable work to address the challenges brought by coronavirus. Good council practice related to the COVID-19 outbreak can be found on our dedicated web hub.

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Your search returned 1446 results

LG Inform - Age UK: easy access to key data sources

The LGA and Age UK are working collaboratively to determine how the LG Inform software applications and data services (offered by the LGA to local authorities) could be used to benefit a not for profit (NFP) organisation.

Data and transparency

Tackling gum litter in known hotspots, Islington Council

In January 2017 and from September 2019, Islington Council have partnered with social enterprise Behaviour Change to pilot innovative new signage, funded by Mars Wrigley, to help tackle the issue of littered gum in known hotspots such as shopping centres, train stations and transport hubs. The signs are simple and scalable and have been proven to be twice as effective as clean-up alone.

Efficiency and income generation

Islington Council - Tackling gum litter in known hotspots

In January 2017 and from September 2019, Islington Council have partnered with social enterprise Behaviour Change to pilot innovative new signage, funded by Mars Wrigley, to help tackle the issue of littered gum in known hotspots such as shopping centres, train stations and transport hubs.

Essex County Council: Keeping security personnel safe during the COVID-19 pandemic

Essex Resilience Forum identified issues of concern to communities and developed effective communications between communities and the public services leading the pandemic response.

Blackburn with Darwen Borough Council: communicating local restrictions

Following the easing of the national lockdown, Blackburn with Darwen became an area of intervention before other parts of north England. With the situation changing weekly, communications is challenging.

Barnsley Council: Collaborative working with the voluntary and community sector to improve individual experiences at the end of life

In Barnsley, South Yorkshire, a Macmillan Social Worker is employed by Barnsley Council to sit within the multidisciplinary team of clinical nurse specialists, occupational therapists and dieticians to provide expert support for people in need of complex palliative care and support at end of life. This case study forms part of our end of life care guide for councils. This case study forms part of our end of life care guide for councils.

Bolton Metropolitan Borough Council: my home life

Dedicated training for staff in Care Homes, residential and nursing, to promote and embed improved End of Life Care. This case study forms part of our end of life care guide for councils.

Kent County Council: county-wide End of Life Care guide and directory

Kent County Council has produced a major guide to the development of end of life care in the county.  It sets out from a council perspective the wide-ranging partnership work involved in end of life care. It relates this work to the Ambitions partnership goals. This case study forms part of our end of life care guide for councils.

The Royal Borough of Greenwich: Partnership Working across the borough

There is strong partnership working in Greenwich to develop and improve the local offer. The overall objective is that people at the end of their lives and their families can be well supported and their outcomes improved through care and support that is integrated around the individual. This case study forms part of our end of life care guide for councils.

London Borough of Hammersmith and Fulham: Dorothy’s Story

End of life care at home under the Community Response and Reablement team during the COVID-19 pandemic. This case study forms part of our end of life care guide for councils.