Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

If you have a case study you'd like to share here, please get in touch. Please use our case study template when submitting a case study.

COVID-19 case studies

Councils are doing remarkable work to address the challenges brought by coronavirus. Good council practice related to the COVID-19 outbreak can be found on our dedicated web hub.

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Your search returned 387 results

Leeds City Council: Our Way Leeds - a homelessness prevention service

The Our Way Leeds service was established in July 2020 to develop a citywide service for young people who are homeless or at risk of becoming homeless. It provides counselling, supported accommodation, pre-tenancy support and crisis intervention to young people.

Reactive Emergency Assessment Community Team - Creating a fully integrated admission avoidance hub for Ipswich and East Suffolk

Ipswich and East Suffolk’s Reactive Emergency Assessment Community Team (REACT) is a rapid and multidisciplinary response team created to integrate existing admission avoidance services and stop crisis admissions.

Design and Learning Centre - Kent County Council

Kent County Council's health and wellbeing support offer to the care sector in response to COVID-19

Hertfordshire County Council’s Wellbeing Plan for adult care services

In recognition that staff on the frontline, responding to COVID, faced challenges around uncertainty, working arrangements and personal anxiety, Adult Care Services set out a Wellbeing Plan that complemented the council-wide offer and aimed to support this unique workforce through the difficult period.

Wolverhampton City Council: Applying behavioural science principles as quick wins to COVID work

Wolverhampton City Council wanted to draw on behavioural science methodology and insights across their response to the pandemic. They found there is a need to balance the practical (what’s feasible) whilst drawing on principles and insights which can increase the impact of their work.

City of Bradford Metropolitan District Council: Community centred approaches to COVID-19 

The aim of the community centred programme is to increase the take-up of COVID testing and vaccine offer across Bradford in areas with low acceptance rates.

The London Borough of Havering: Using the COM-B framework to develop a vaccine take up strategy

The London Borough of Havering has adopted a systematic approach to encourage vaccine take-up.

Gloucestershire county council: how the fire service lent a helping hand to the vaccination programme

Gloucestershire Fire and Rescue Service (GFRS) which is part of Gloucestershire County Council, set up two fire stations as vaccination centres with crews responsible for setting up the clinics each morning, helping to vaccinate nearly 2,500 people a day.

Oldham council: ‘we are the safety net – capturing those left behind in vaccine rollout’

Oldham council is working closely with communities leaders and key partners to address vaccine hesitancy amongst its ethnic minority population.