Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

If you have a case study you'd like to share here, please get in touch. Please use our case study template when submitting a case study.

COVID-19 case studies

Councils are doing remarkable work to address the challenges brought by coronavirus. Good council practice related to the COVID-19 outbreak can be found on our dedicated web hub.

Filter by topics
- All -
Filter by support type
- All -
Your search returned 398 results

York: promoting and supporting voices in the community

This case study is an example of the practical use of asset-based approaches in communities.

Working with business to improve the health of our communities

This resource describes how public health in a number of councils has started to use the opportunities of a local government setting to improve health and wellbeing.

Worcestershire: the benefits of a dedicated loneliness service

Worcestershire County Council commissions a specialist loneliness service. People referred in are assigned case workers who support them to access local activities as well as helping to build up their confidence. More than 900 people have been helped over the last 18 months.

Wolverhampton City Council: Applying behavioural science principles as quick wins to COVID work

Wolverhampton City Council wanted to draw on behavioural science methodology and insights across their response to the pandemic. They found there is a need to balance the practical (what’s feasible) whilst drawing on principles and insights which can increase the impact of their work.

Wirral: care home teletriage service

Wirral has a large number of care homes and had a significant number of non-elective admissions from care home residents. It was a priority to ensure that care was provided in the patient’s place of residence wherever possible, as a non-elective admission can have a detrimental effect on frail older people. This example of a local initiative forms part of our managing transfers of care resource.

Wirral Council: Listened to the ‘voice of the resident’ and engaged with hard-to-reach communities

Developed a programme to address health and wellbeing disparity at a local level.

Wiltshire council: promoting vaccination among traveller and houseboat communities

Wiltshire Council targeting groups at risk of low uptake, including homeless, traveller and houseboat communities.

Wigan Health and Wellbeing Board

Wigan is one of 10 local authorities in Greater Manchester Health and Social Care Partnership. Local integration is taking place in the context of the locality plan ‘Further, Faster’ and ‘The Deal 2030’, Wigan’s ambitious plan for the borough.

Wigan council: We used flu jab to trial-run covid clinics

There are four local vaccination centres in the Wigan borough. Two are run from leisure centres, one from a community centre and the fourth at a conference centre. A local pharmacy has also recently started providing vaccinations recently.

Wigan Council: developing a new model in partnership with residents

Wigan Council has developed a pioneering approach to public sector reform known as The Deal. It is a new way of working differently with communities and stakeholders with both sides working collaboratively to improve the borough. When commissioning its sexual health service, this model shaped how the council transformed its approach. This case study forms part of our sexual health resource.